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Frequently Asked Questions (FAQs)

This page has been designed to help you find the answers to questions you may have about  Good On Ya'. If you have any further questions that you’d like to ask, please contact us by either emailing us at  info@itsgoodonya.com or by calling us at (800) 391-7532. 

What makes Good On Ya' different?

Good On Ya' creates high-quality and well-considered products that are beneficial to your skin while helping you maintain a happy and healthy lifestyle. Our  skincare products are made with a careful balance of skin-loving botanicals and essential nutrients. To achieve the best results possible, we constantly innovate and create new products while improving existing formulas to produce consistently high-quality products that seamlessly fit into your daily life.

How do you formulate your award-winning products?

At Good On Ya', all of our products are small-batch crafted within our registered laboratory. From there, the manufacturing and testing processes are second to none. Each Good On Ya' product has a batch number and expiration date for you to reference. We are incredibly proud to be setting the bar for safety and efficacy in the personal care industry.

Are your ingredients organic?

Most of the ingredients we use are organic, medical-grade ingredients. There are only a few ingredients that are not organic, simply because they do not exist in organic form but are essential to maintain the stability of our products.  We believe optimal balance is achieved when both nature and science work in harmony.  We only use safe, healthy, and high-quality ingredients while considering many factors when choosing them. We pride ourselves on creating truly high-quality skin and hair care products infused with some of the finest and most powerful ingredients nature has to offer. 

What are the key ingredients within your products?

We searched the globe and discovered some of the best and most potent natural and organic ingredients. All Good On Ya’s ingredients come from the beautiful Oceanic islands of New Zealand and Australia. All our products contain raw, pure, and organic Manuka Honey sourced in New Zealand, and Cehami along the Murray River in Australia. Other natural ingredients include Aloe Vera, Fruit Extracts, Flower Extracts, Coconut Oil, Cocoa Butter, Tapioca Natural, Carrot Seed Oil, Shea Butter, Olive Oil, Hemp Oil, and many more! 

Are your products safe for sensitive skin?                 

Yes! All Good On Ya’ products are RESPONSIBLY SOURCED, meaning, we’re clean beauty. Made without potentially harmful chemicals, parabens, sulfates, mineral oils, alcohol, fragrance, SLS and SLES, phthalates, and formaldehyde. We only use medical-grade, organic ingredients, making our products ideal for all skin types. The gentle soothing and naturally rich formulations make them suitable for all the family, especially for those with sensitive and dry skin.

Are your products pH-balanced?

Yes! All Good On Ya’ products are pH-balanced. As a matter of fact, most of them are perfectly balanced between 4.7 and 5.5 pH to match your natural skin's pH and restore it back to its ideal state while providing lots of organic nutrients. 

How do I find the right product/s for my skin?

You can visit individual product pages to find out more about each product or shop by “Skin Concerns” and “Skin Types.” We'd love to help you learn more about what’s best for you! Connect with us by email at  info@itsgoodonya.com or feel free to give us a call at  (800) 391-7532.  You can also reach out by filling out our  contact form. 

Where are your products made?

Every product we produce is thoughtfully and expertly formulated and manufactured in the United States of America from globally sourced natural and organic ingredients, including Cehami and Manuka Honey. Good On Ya' works closely with its Manuka Honey distributor and the Unique Manuka Factor Association to ethically source Manuka Honey for the benefit of your skin. Our goal is to share the powerful benefits of Australian ingredients while preserving and forwarding the ecosystems of Australia, New Zealand, and neighboring islands.

Are Good On Ya’ products gluten-free?

Yes! All Good On Ya’ products have been tested to be gluten-free. As with any new product, if you have serious allergies, we always recommend due diligence and guide you to speak with your personal physician with any questions pertaining to your specific allergies or do a patch test first.

Are your products cruelty-free?

We love our furry friends and NONE of our products are tested on animals. All Good On Ya’ products are certified cruelty-free. We are proud and happy that none of the formulations are ever been tested on animals at any stage of our product innovation, development, or manufacturing processes. Good On Ya’ does not support, source, or conduct animal testing of any kind, nor have we allowed others to perform animal testing on our behalf.

Are your products preservative-free?

Preservatives are required for safety and performance in any cosmetic product that contains water or aloe in order to prevent the product from becoming adulterated. Every ingredient is examined by Good On Ya’ for safety. We look for information on significant health endpoints like skin irritability, cell damage, reproductive toxicity, and cancer. Preservatives are among the hardest ingredient categories to screen. They may also be toxic to other life forms in some concentrations because they are intended to kill bacteria, mold, and/or yeast. We carefully chose options that were effective in very trace levels or small concentrations. We employ the lowest percentage of preservatives necessary to complete and get the job done, and we’re on a continuous quest to find even better, safer preservative options (including natural preservatives).

What preservatives do you use?

Here is the list of some of the preservatives and preservative boosters that we are currently using in some of our products: Ethylhexylglycerin, gluconolactone, phenoxyethanol, salicylic acid, and sodium benzoate. We only use a very trace amount of these preservatives, depending on the ingredient and product.

Is it safe to use your products while I’m pregnant or nursing?

We know that navigating self-care safety while pregnant or breastfeeding is challenging and though our mission is to create safe, gentle, and healthy products, as with any skincare or supplement, follow your doctor's guidance.

Are Good On Ya’ products also good for men?

Gender neutrality has been carefully considered in the design of every Good On Ya’ product. All of our products have highly advantageous ingredients created to be equally effective for everyone, regardless of your sex, gender, or gender expression.

Do you have a money-back guarantee? 

Good On Ya’ is a proud American company where quality comes first. We offer a 90-day money-back guarantee. Are you not satisfied for any reason? Just reach out and we will refund you 100% of your order. That is our promise to you. 

 

If your question isn’t listed here, please feel free to shoot us an email! We will do our best to answer any question you might have to the best of our ability.